CONNECTING TO THE WORLD
AND THE FUTURE
At UIH Data Centers, your application and data on the servers
are hosted in our secure facilities where uptime availability is
our utmost goal. BCH4 Data Center is located at a unique location
of Bangkok yet easy to access. It also complies to Uptime Institute
Tier III standards of Design Documents (TCDD) and Tier Certification
of Constructed Facility (TCCF). Customers, therefore, can rest assured
of their business continuity.
UIH operates comprehensive IT facilities whereby customers can place their servers, or IT systems supported by high-speed internet provided to our tenants as default.
Surrounded by fences, Private Area offers higher security to racks in its zone. Multi-Factor Authentication is also in place.
UIH offers office space with high-speed internet to customers in events of emergencies. Customers therefore can be rest assured that their business will run smooth even if an unprecedented incident occurs.
CONNECTING TO THE WORLD
AND THE FUTURE WITH
Tier III Certification of
Design Documents (TCDD)
Certification of data center design in terms of engineering and architecture.
Tier III Certification of
Constructed Facility (TCCF)
Certification of data center construction which abided by the engineering and architectural design.
ISO/IEC 27001: 2013
Certification of information security management system to protect client and employee information. Manage risks to information security effectively.
Racks for Electronic Equipment/Devices
Standard 42U Racks, with 3-Digit Combination Lock that makes things much more convenient for customers who otherwise would need a traditional key to open the rack. Every rack is powered with two Independent Power Sources too.
Main and Secondary (Generators) Power Sources
A guarantee that customers’ works can flow smoothly at BCH4 is well designed of two power sources. Main electricity source is tapped from protected power ring of Metropolitan Electricity Authority (MEA) which offer 24,000 volts to our 2N redundancy configuration transformers. While our secondary source is reinforced with N+1 redundancy configuration generator sets.
In line with Uptime Tier III standards, UIH data center is designed to maintain the optimal indoor temperature at between 22°C - 26°C and humidity of 50% - 60% RH. Such environment allows customers to operate their servers and equipment round-the-clock at maximum efficiency.
Power System & Redundancy Scheme that Meet International Standards
Uptime Tier III standard means Concurrent Maintainability, the standard is to ensure that all power supply provisioning can be maintained while continue providing services to customers’ equipment. This is achieved by redundancy configuration of generator sets, transformers and UPS’. Likewise, the power cable route is also redundant with its own cable tray promising that if any malfunction takes place on one of the tracks, the other will continue providing service. Better still, UIH data center installs special 2-hour fire-resistant-rating walls to keep external heat away which help saving energy.
Fire Suppression System
Our fire suppression system comprise of early warning detection system which will examine air sample and look for hazardous particles which has potential to cause fire, it will work together with high sensitivity smoke detection system to determine the need of releasing IG-100 (Nitrogen Gas) to suppress the fire, the Nitrogen Gas is not harmful to computers and network elements.
UIH places a strong emphasis on security. Our data centers are certified with ISO27001 to ensure tenants’ data security to stay within the data centers. Security guards are on duty around the clock at outdoor and indoor zones of UIH Data Center. CCTV also covers all areas of the centers .For extra security, Access Control deploying Multi-Factor Authentication is in place. Time-in and time-out of authorized persons are recorded. UIH Data Centers have stringent authentication system and clear record of people with authorized access.
Water Leakage Detection System
This system is installed to detect any water leakage or water droplet formation under the raised floor. Such detector plays a crucial role in preventing water or moisture from harming customers’ computer system. In an event that the system issues an alert, UIH engineers will promptly investigate and solve the problems so as to protect customers’ devices as well as UIH Data Centers.
Because UIH BCH4 Data Center is Carrier Neutral Data Center, the MMR is a space for carrier provider partners to put their service nodes to provide their services to our data center’s customers.
Data Center Infrastructure Management (DCIM)
Data Center Infrastructure Management (DCIM) is deployed to monitor various systems of UIH Data Centers such as power system, cooling system, fire suppression system and other supporting systems. Highly-experienced engineer specialists are always on hand to deliver solutions, should DCIM detects any problem. In events of emergencies, reports are sent to customers and UIH personnel in real-time.
The area offers convenience to customers who needs to prepare their equipment at UIH Data Centers. Facilities in Staging Area include digital meters that accommodate all standard types of electric plugs in the world, weights, keyboards, mice, and monitors. If customer is in need to connect to their servers at racks, we also provide the mobile unit of monitor, keyboard and mouse on wheel stand.
Customer Service Center
Our customer service center agent delivers fast and efficient after-sales services through highly-experienced technicians, well-trained analysts and operations staff. We are ready to provide 24x7 support every day. Just call us at +66 2016 5678.
AND TRANSPORT CONVENIENCE
UIH Data Centers are conveniently and safely located, well away from riot risks. Their architectural structure is also very secure, as they are erected strictly in line with international standards.
The BCH4 Data Center on Vibhavadi-Rangsit Road, Chatuchak area has received Uptime Tier III certificate in Design & Constructed Facility. Moreover, the Building has convenient access to public transportation system (Red Line).
This Data Center building sits inside the Interlink Tower compound on Bang Na – Trad Road km 4.5 boasting Tier III-equivalent standards.
Many of these data centers are located in Thailand’s big economic zones such as Saraburi, Samut Prakan’s Bang Phli, Chon Buri’s Amata City, Chon Buri’s Hemaraj 2, and Bang Na. Several others are in other parts of Asia such as Singapore, Hong Kong and various economic hubs of the region.